Subscription Terms
Subscription Terms
Last updated: October 2026
These Subscription Terms apply when you choose to purchase Immuno on a recurring subscription basis through immunoofficial.com.
By starting a subscription, you agree to these Subscription Terms in addition to our general Terms & Conditions.
1. How Subscriptions Work
When you choose a subscription option, you agree to receive recurring deliveries of Immuno at the frequency shown when you subscribe.
Your subscription will continue automatically until you cancel it.
The price, delivery frequency and any subscription discount will be shown before you complete your purchase.
2. Recurring Payments
By starting a subscription, you authorise us and our payment provider to charge your selected payment method automatically for each recurring order.
Charges will usually be taken shortly before or when each subscription order is processed.
You are responsible for ensuring that your payment details remain valid and up to date.
3. Subscription Pricing
The subscription price applicable when you subscribe will be shown at checkout.
Where a subscription discount is offered, that discount applies in accordance with the terms shown at the time of purchase.
We may change subscription pricing in the future. Where required, we will provide reasonable notice before a price change takes effect.
4. Managing Your Subscription
You may be able to manage your subscription through your customer account or subscription-management portal.
Depending on the options available, you may be able to:
- update your payment method;
- update your delivery address;
- change your delivery frequency;
- skip an upcoming order;
- pause your subscription; or
- cancel your subscription.
You can also contact us at:
5. Cancelling Your Subscription
You may cancel your subscription at any time, subject to any order that has already been processed.
To avoid being charged for an upcoming subscription order, cancellation must be completed before that order enters processing.
Cancelling your subscription stops future recurring orders. It does not automatically cancel an order that has already been processed or dispatched.
6. Skipping or Pausing Orders
Where the functionality is available, you may be able to skip or pause upcoming subscription deliveries.
Any changes must be made before the relevant order has entered processing.
If a skip or pause request is made too late, the next order may still be processed.
7. Failed Payments
If a recurring payment cannot be processed, we or our payment provider may attempt the payment again.
We may contact you and ask you to update your payment details.
If payment continues to fail, we may pause or cancel your subscription.
8. Changes to Delivery Address
You are responsible for keeping your subscription delivery address accurate and up to date.
Address changes should be made before the next subscription order is processed.
We cannot guarantee that an address can be changed once an order has entered fulfilment.
9. Product Availability
Subscription orders remain subject to product availability.
If Immuno is temporarily unavailable, we may delay, skip or cancel an affected subscription order.
If this happens, we will take reasonable steps to inform you.
10. Subscription Promotions
From time to time, we may offer introductory subscription prices, discounts or promotional offers.
Unless otherwise stated, promotional offers apply only for the period or number of orders specified.
After a promotional period ends, the subscription will continue at the applicable standard subscription price unless you cancel.
11. Returns & Refunds
Subscription orders are subject to our Shipping & Returns policy.
Cancelling a subscription does not automatically create a right to return an order that has already been processed or delivered.
Because Immuno is a consumable food product, opened or unsealed products are generally not eligible for return simply because you have changed your mind, except where your statutory rights apply.
12. Changes to Your Subscription
We may need to make changes to the subscription service, including operational changes, delivery arrangements or other features.
Where a change materially affects your subscription, we will provide reasonable notice where required.
13. Cancelling the Subscription Service
We may cancel or suspend a subscription where reasonably necessary, including where:
- repeated payments fail;
- fraudulent or abusive activity is suspected;
- the product is discontinued;
- we can no longer provide the subscription service; or
- you breach these Subscription Terms.
Where appropriate, we will notify you.
14. Your Consumer Rights
Nothing in these Subscription Terms limits or excludes rights you have under applicable UK consumer law.
15. Contact Us
If you have questions about your subscription, contact:
Immuno Limited
Trading as The Honest Spoon by Immuno
Company number: 16931820
Email: info@immunoofficial.com
THE DETAILS
Frequently Asked Questions
Everything you need to know about The Honest Spoon- from your daily ritual to ingredients, delivery and subscriptions.
THE PRODUCT
The Honest Spoon by Immuno is a daily wholefood paste made with 14 organic ingredients + vitamin C. Designed to be enjoyed by the spoonful as part of your everyday routine.
Immuno was created with the whole family in mind — a simple daily wholefood ritual made with 14 organic ingredients + vitamin C.
Serving sizes may vary by age. If you are pregnant, breastfeeding, taking medication, have a medical condition, or are considering Immuno for a young child, please speak to a healthcare professional before use.
Enjoy one spoonful of Immuno evey morning, straight from the spoon. A simple daily ritual to start your day.
INGREDIENTS & ALLERGENS
Every ingredient in Immuno was carefully selected as part of a considered formulation, bringing together 14 organic wholefood ingredients chosen to complement one another, alongside vitamin C. The result is a thoughtfully balanced blend that brings a variety of ingredients together in one simple daily spoonful.
Yes. The paste contains nuts, including almonds and walnuts. Please always check the ingredient and allergen information on the label before consuming Immuno, particularly if you have a food allergy or intolerance.
STORAGE & SHELF LIFE
Before opening, store Immuno in a cool, dry place away from direct sunlight. Once opened, keep the jar refrigerated and always close the lid securely after use.
Before opening, store in a cool, dry place away from direct sunlight. Once opened, keep refrigerated, close the lid securely after each use, and consume within 90 days.
ORDERS & SUBSCRIPTIONS
Choose Subscribe & Save and your jar will be delivered automatically every 3 weeks, with 10% off each order. You can skip, pause or cancel your subscription whenever you need to — you’re always in control.
We currently deliver across the UK. Orders are usually dispatched within 1 working day, with estimated delivery in 2-3 working days or express delivery Next day.
As Immuno is a food product, we’re unable to accept returns of opened products. If your order arrives damaged, incorrect or there’s a problem with your delivery, please contact us and we’ll be happy to help.