Manage Subscription
Manage Your Subscription
Managing your Immuno subscription is simple.
From your subscription portal, you may be able to:
- change your delivery frequency;
- skip an upcoming order;
- pause your subscription;
- update your delivery address;
- update your payment details; and
- cancel your subscription.
Access Your Subscription
Use the Manage Subscription link in your customer account or the link provided in your subscription emails.
If you are unable to access your subscription portal, contact us at:
Please include the email address used when placing your order so we can help locate your subscription.
Making Changes
Any changes to your subscription should be made before your next order enters processing.
Once an order has already been processed or dispatched, changes may not apply to that order.
Cancelling Your Subscription
You can cancel your subscription at any time before your next recurring order is processed.
Cancelling your subscription stops future recurring orders.
It does not automatically cancel an order that has already been processed.
For more information, please see our Subscription Terms.
Need Help?
If you have any problems managing your subscription, contact:
Immuno Limited
Trading as The Honest Spoon by Immuno
Email: info@immunoofficial.com
THE DETAILS
Frequently Asked Questions
Everything you need to know about The Honest Spoon- from your daily ritual to ingredients, delivery and subscriptions.
THE PRODUCT
The Honest Spoon by Immuno is a daily wholefood paste made with 14 organic ingredients + vitamin C. Designed to be enjoyed by the spoonful as part of your everyday routine.
Immuno was created with the whole family in mind — a simple daily wholefood ritual made with 14 organic ingredients + vitamin C.
Serving sizes may vary by age. If you are pregnant, breastfeeding, taking medication, have a medical condition, or are considering Immuno for a young child, please speak to a healthcare professional before use.
Enjoy one spoonful of Immuno evey morning, straight from the spoon. A simple daily ritual to start your day.
INGREDIENTS & ALLERGENS
Every ingredient in Immuno was carefully selected as part of a considered formulation, bringing together 14 organic wholefood ingredients chosen to complement one another, alongside vitamin C. The result is a thoughtfully balanced blend that brings a variety of ingredients together in one simple daily spoonful.
Yes. The paste contains nuts, including almonds and walnuts. Please always check the ingredient and allergen information on the label before consuming Immuno, particularly if you have a food allergy or intolerance.
STORAGE & SHELF LIFE
Before opening, store Immuno in a cool, dry place away from direct sunlight. Once opened, keep the jar refrigerated and always close the lid securely after use.
Before opening, store in a cool, dry place away from direct sunlight. Once opened, keep refrigerated, close the lid securely after each use, and consume within 90 days.
ORDERS & SUBSCRIPTIONS
Choose Subscribe & Save and your jar will be delivered automatically every 3 weeks, with 10% off each order. You can skip, pause or cancel your subscription whenever you need to — you’re always in control.
We currently deliver across the UK. Orders are usually dispatched within 1 working day, with estimated delivery in 2-3 working days or express delivery Next day.
As Immuno is a food product, we’re unable to accept returns of opened products. If your order arrives damaged, incorrect or there’s a problem with your delivery, please contact us and we’ll be happy to help.